Your privacy is important to us. This statement outlines our policy on how we manage the personal information we hold about our customers, shareholders and others. It applies to our JML Marketing and the Partnered Local Companies.
It is our policy to respect the confidentiality of information and the privacy of individuals.
Our Privacy Policy will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current Privacy Policy displayed on our website(s).
At JML Marketing, we believe that, as our online visitor (“User”), you have the right to know our practices regarding the information we collect when you visit our websites (“Site”), and what type of information is collected. The guidelines contained herein apply to your visits to all websites operated by JML Marketing but does not include any redirect URLs that link the Users to another internet domain. Other websites, which are linked to/from JML Marketing websites and its affiliates may have different policies; therefore, please review the privacy policy notices on those websites for details.
If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or service.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on our Site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number. Users intending to use certain services may be asked for, as appropriate, residential address, date of birth, nationality, gender, identity documentation, and relevant bank and payment card information.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We may collect additional information you may disclose to our customer support team.
We may collect non-personal identification information about a User whenever they interact with our Site. Non-personal identification information may include technical information about the User’s means of connection to our Site, such as details of the User’s browser, computer operating system, smartphone, the Internet service providers utilized and other similar information.
Our Site may use "cookies" to enhance User’s experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being used. If they do so, note that some parts of the Site may not function properly.
The personal information you provided to JML Marketing will allow us to:
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. JML Marketing takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Special Offers and updates
We will occasionally send you information on products, services and special deals and promotions. Periodic emails will also be sent updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time a User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
JML Marketing allows you to control the way that we use personal identifying information that we might obtain. At the time you provide personal information, JML Marketing may give you the option of declining any future offers or information about new products, promotions or services. In addition, many of the “mailings” that JML Marketing may send you, such as newsletters, have the procedures within them to cancel the receipt of any future mailings. Lastly you may be given the opportunity to “opt-out”.
JML Marketing has taken steps to assure that all information collected will remain secure and in its original form, i.e. free from any alteration. As such, access to all personal information is strictly controlled.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored and processed via our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We store your personal and non-personal information securely throughout the life of your JML Marketing account on our computers in Australia and elsewhere in the world where JML Marketing facilities or our service providers are located. JML Marketing will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or resolve disputes.
While JML Marketing cannot guarantee that unauthorized access by external parties will never occur, rest assured that JML Marketing takes great care in maintaining the security of your personal information and in preventing unauthorized access to it through the use of appropriate technology and internal procedures.
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may share your personal information with:
Users may find advertising or other content on our Site that link to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
If you deactivate your JML Marketing account, we will mark your account in our database as "Deactivated," but will keep your account information in our database for a period of time described above. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account. If you do deactivate your account, your personally identifiable information will not be used by us for any further purposes, nor sold or shared with third parties, except as necessary to prevent fraud and assist law enforcement, as required by law, or in accordance with this Privacy Policy.
We endeavour to ensure that the personal information it holds is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We can generally update your customer information over the telephone, by email from your registered email address or online via the electronic trading service.
If you consider that any action of ours breaches this Privacy Policy Statement or otherwise doesn’t respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please email us at support@jmlmarketing.com.au, or write to us at PO Box 594, Braeside, VIC 3195, Australia.
By providing any personal information to JML Marketing, all Users internationally fully understand and unambiguously consent to the collection and processing of such information. If you do not agree to this policy, please do not use our Site.
Our privacy policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice.
JML Marketing welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like to further information, please contact us via email: support@jmlmarketing.com.au